How eLife helped a patient experiencing a PTSD (Post-Traumatic Stress Disorder) crisis

Jay Reynolds, a 28-year-old military veteran, had recently transitioned to civilian life after serving in a high-intensity combat zone. Despite appearing physically well, he struggled with frequent nightmares, hypervigilance, and severe anxiety, making daily tasks overwhelming. While war and violent conflict among nations may be historically well documented as a cause of profound emotional changes, it is by sheer number alone the civilian population that will carry the numerical burden of PTSD. (Schrader & Ross, 2021)

One evening, while shopping at a grocery store, Jay experienced a severe panic attack. Overwhelmed by sudden distress, he collapsed near the checkout counter, shaking and hyperventilating. A store employee quickly dialed 911. Paramedics arrived promptly and found that his heart rate was elevated, his breathing was erratic, and his stress levels were high. These symptoms could imply panic attacks or an underlying medical condition. Without access to his medical history, there is a risk of allergic reactions or medication contraindications when following standard protocols.

With eLife:

The paramedics quickly accessed his medical history through his eLife wristband, which flagged his PTSD, history of severe panic attacks, and dissociation. His profile also included his past medications, previous hospital visits for PTSD-related crises, and notes from his psychiatrist on interventions.  Following the protocol, paramedics administered lorazepam to control acute distress and prevent escalation into an emergency. Additionally, they had access to propranolol, a beta-blocker included in his crisis plan, to reduce symptoms such as a racing heart, shaking, and excessive sweating.

Rather than taking him to a high-stress emergency room, paramedics transported him to an urgent care facility.  This avoided unnecessary ER admission, preventing further distress from a chaotic hospital setting. A follow-up appointment with his psychiatrist was scheduled within 24 hours, ensuring continued care and treatment adjustments.

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Your Health, Your Life, Always Accessible.

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Don’t leave your care to chance. eLife ensures that first responders know what they need to save your life.

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Reference - 

Schrader, C., & Ross, A. (2021). A review of PTSD and current treatment strategies. Missouri medicine, 118(6), 546.

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